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Privacy Policy

Privacy Policy

Effective Date: March 10, 2026

Third Arm Technologies (“Third Arm,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and your choices regarding website forms, calls, text messaging, and related communications.

Information We Collect

  • Name, phone number, email address, company information, and other contact information you provide.
  • Call, form, and SMS communication content, including messages sent to and from our business numbers.
  • Scheduling, service, routing, or intake information you choose to share with us.
  • Technical, delivery, analytics, and security logs needed to operate, maintain, and secure our website and communications.

How We Use Information

  • Respond to inquiries, demo requests, customer support needs, and service-related communications.
  • Send conversational or transactional SMS messages, including intake, follow-up, scheduling, reminders, confirmations, updates, and support messages.
  • Maintain service reliability, fraud prevention, recordkeeping, security, compliance, and internal operations.
  • Improve our website, customer communications, intake workflows, and service experience.

Sharing of Information

We do not sell your personal information. We may share information only with service providers and platforms reasonably necessary to operate our website, calls, texting, hosting, analytics, scheduling, and communications, or when required by law, security, fraud prevention, or legal process.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories above exclude text messaging originator opt-in data and consent. That information will not be shared with any third parties.

SMS Consent and Opt-Out

By providing your phone number through our website, by consenting to receive messages, or by texting our business first, you consent to receive conversational or transactional SMS messages from Third Arm Technologies. Message frequency varies. Message and data rates may apply.

To opt out at any time, reply STOP. For help, reply HELP.

Data Retention

We retain records only as long as reasonably necessary for service delivery, support, compliance, security, dispute resolution, and business recordkeeping. Data may then be deleted, archived, or de-identified when appropriate.

Your Choices

You may choose not to submit forms or text us, and you may opt out of SMS at any time by replying STOP. Certain communications may still be required to complete a transaction or respond to a request you initiated.

Contact

Questions about this Privacy Policy can be sent to sales@thirdarm.io.